Osmose Corporate

Computer Support Specialist

US-GA-Peachtree City
# of Openings
1
Category
Information Technology

Overview

The Computer Support Specialist is responsible for providing help desk support for field and office based employees. 

Qualifications

  • Previous related experience including working in corporate help desk support; experience with Windows devices, laptops, peripheral devices, Microsoft Office 365 and other Microsoft programs such as Outlook, Word and Excel
  • Excellent communication and documentation skills.
  • Self-motivated to work with little supervision and operate within general guidelines.
  • Willingness to work outside of normal business hours as needed to accommodate the needs of the company.

 

Responsibilities

  • Diagnose and resolve technical hardware and software issues, including but not limited to office and mobile computers, phones, and peripheral devices; maintain records of transactions, problems, and remedial action taken.
  • Monitor and respond with a sense of urgency to support requests received through the help desk.
  • Utilize and maintain support software.
  • Assist in training field organization as neeed.
  • Assist in maintaining inventory of all equipment and software.
  • Manage computer setups and deployments, using standard hardware, images, and software.
  • Install, test, and configure new tablets, computers, peripheral equipment, and software.
  • Prepare all electronic equipment for delivery, including packaging and shipping.
  • Receive returned equipment, clean, test, and determine functionality and usability.
  • Test and aid in the implementation of new software upgrades. Provide feedback and guide improvements for future upgrades and development.

 

Benefits

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes: 

  • Medical, dental, and vision insurance
  • Health savings account (HSA)
  • 401(k) with generous company match
  • Company-paid life insurance
  • Paid time off (vacation, sick, floating holidays)
  • Plus more voluntary plans! 

Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet

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